Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you use WellDrobe:

• Account information: Email address and authentication data when you create an account.
• Photos and images: Images you upload for outfit analysis, virtual try-on, or fashion detection. These are processed to provide the service and are not stored permanently unless you choose to save them.
• Usage data: How you interact with the app, features you use, and session information to improve our service.
• Device information: Device type, operating system, and app version for technical support.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the WellDrobe service
• Process outfit analysis and fashion detection requests
• Manage your account and token balance
• Send service-related notifications (you can opt out at any time)
• Analyze usage patterns to improve our AI models and user experience
• Respond to your support requests

3. Photos and AI Processing

When you upload a photo for virtual try-on, outfit analysis, or fashion detection:

• Photos are transmitted securely to our AI processing servers
• Results are returned to your device immediately
• Photos are not stored on our servers unless you explicitly save them to your account
• We do not use your photos to train AI models without your explicit consent

4. Data Sharing

We do not sell your personal information to third parties. We may share your information with:

• Service providers: Third-party companies that help us operate the service (hosting, AI processing, analytics) under strict data protection agreements.
• Legal requirements: When required by law, court order, or governmental authority.
• Business transfers: In the event of a merger or acquisition, your data may be transferred as part of that transaction.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

• Account data: Retained until account deletion is requested
• Uploaded photos (not saved): Deleted immediately after processing
• Saved outfits: Retained until you delete them or your account

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request a machine-readable copy of your data
• Objection: Object to certain types of data processing

To exercise any of these rights, please contact us at hello@teqergy.com.

7. Security

We implement industry-standard security measures to protect your information, including encryption in transit (HTTPS/TLS) and secure data storage. However, no method of transmission over the internet is 100% secure.

8. Children's Privacy

WellDrobe is designed for users aged 4 and older as indicated in our App Store rating. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

9. Push Notifications

We may send you push notifications about new features, outfit suggestions, and promotional offers. You can disable push notifications at any time through your device settings.

10. Third-Party Links

WellDrobe's Shop the Look feature may display links to third-party retailers. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via in-app notification or email. Continued use of the service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

• Email: hello@teqergy.com
• Website: welldrobe.app